Personal Data Stewardship at LuvoroHome

LuvoroHome is committed to the responsible handling of your information. We understand that your trust is the foundation of our community. This document outlines our practices regarding the collection and use of information on our platform, specifically designed to serve our audience in Hong Kong. We focus on transparency and your rights as a visitor to our digital shop.

Compliance with Local Regulations

Our operations are guided by the Personal Data (Privacy) Ordinance (PDPO) of the Hong Kong Special Administrative Region. We act as a data user under this framework, ensuring every piece of information we hold is handled with integrity.

We follow the core principles of the PDPO, which mandate that information must be collected fairly, used for specific purposes, and kept secure from unauthorized access. Our team works to ensure that your experience with our home decor brand remains private and protected.

We prioritize the safety of our Hong Kong audience and follow legal structures established to safeguard your personal identity in our digital economy.

Information Collection and Use

When you interact with LuvoroHome, we collect specific details to facilitate your experience. This includes information you provide when browsing our catalog or reaching out with inquiries. We use these details to manage our relationship with you, improve our website layout, and understand which decorative styles resonate with our visitors.

If you provide contact details, we may use them to send updates about our latest arrivals or seasonal trends. We recognize the importance of choice, and we only use your data for such purposes if you have provided your explicit agreement. Your details are never kept longer than necessary to fulfill the purposes for which they were originally gathered.

Advertising and Promotional Activities

LuvoroHome utilizes advertising to connect with individuals who appreciate artistic home accessories. Our website contains tracking tools and identifiers that allow us to display tailored content on other platforms. These third-party vendors, including Google, show our advertisements on various sites across the internet. They also use cookies and/or device identifiers to serve ads based on someone's past visits to our website.

These tools observe your interests on our site, such as which categories you visit, to ensure the ads you see elsewhere are relevant based on your past visits. This practice helps us share our passion for decor with the right audience.

We do not share your personal identifiers with external advertisers for their own independent use without your permission. You can opt out of Google’s use of identifiers by visiting the Google Ad Settings or through the Network Advertising Initiative portal.

Data Security and Third Parties

Safeguarding your information is a fundamental part of our daily operations. We implement physical and digital measures to prevent accidental loss or unauthorized viewing of your data. While we work with external partners for logistics and website maintenance, these parties are bound by strict confidentiality requirements.

They are only permitted to use your information to perform their specific roles for LuvoroHome and must adhere to high standards of protection. While, we don’t sell any of your data, Google as a third-party vendor may collect non-personally identifiable information for ad measurement.

Your Rights Under the PDPO

As a resident or visitor in Hong Kong, you have the right to know what information we hold about you. You can request access to your data or ask for corrections if you notice any inaccuracies.

Furthermore, you can withdraw your consent for promotional communications at any time. We provide clear channels for these requests to ensure you remain in control of your digital identity.

LuvoroHome Email: contact@luvorohome.com

Location: Hong Kong